Better quote = faster answerWhat makes a rental enquiry easy to answer
A short but complete request is more useful than a long message that leaves out the dates, route or vehicle requirement.
Exact dates & timesUse the real pickup and return times; the form covers the full 24-hour cycle.
Exact routeCHQ, city, hotel/villa, port, Rethymno or supported Heraklion return.
Car typeChoose the model examples that match the required size and transmission.
Driver ageAge helps confirm vehicle eligibility before arrival.
InsuranceCDW included or optional FDW +€12/day.
Passengers & bagsEspecially important for family cars, SUVs, 7-seaters and 9-seaters.
Do not send sensitive payment information
The quote form does not ask for a credit-card number and there is no reason to place card details inside the free-text message. Use the form for rental planning information only.
Useful message example: “Flight EJU1234, 4 adults, 3 large suitcases, need automatic, pickup CHQ 22:30, return Heraklion Airport 10:00.”
Operating base and service locations
Chania
Operating base with airport, city, Old Town, hotel/villa and Souda service contexts.
West & east Chania
Platanias, Agia Marina, Stalos, Kissamos, Kalyves, Almyrida and Georgioupoli can be requested.
Rethymno
Supported delivery/return route from the Chania base rather than a claimed branch office.
Heraklion
Airport and Port can be requested as supported one-way/delivery endpoints.
Before you contact us, these guides may answer the question immediately
Contact & quote FAQ
What information should I include in a quote request?
Dates, both handover times, exact pickup/return points, car type, driver age, insurance choice and passenger/luggage information.
Should I send my credit-card number?
No. Do not send card numbers or sensitive payment data through the quote form or email.
Can I request by email?
Yes. The contact email is info@chaniarental.com, but the structured quote form is usually faster because it collects the essential rental details.
Do I need a flight number?
For airport pickup it is strongly useful because it connects the request to the actual arrival.
Do I need the exact hotel name?
Yes, when requesting hotel/villa delivery or collection.
Can I ask for a one-way return?
Yes. State the exact return point such as Rethymno, Heraklion Airport or Heraklion Port.
Can I ask for a specific car model?
Yes, but the exact model is only guaranteed when specifically confirmed; otherwise model examples are or similar.
Do I pay when I send the form?
No. The public quote form is not an online checkout or payment step.