Chania car rental FAQ

Use the public quote form with pickup/return dates and times, exact locations, car type, driver age, insurance choice and contact details.

No. The public quote form requires no account or login.

No. Sending a quote request is not an online payment transaction.

Two days. The date selector prevents a return date earlier than pickup plus two days.

No. They are indicative starting rates. The exact price depends on dates, duration, vehicle availability and route/insurance choices.

Dates, both handover times, exact pickup/return points, car type, driver age, insurance, passengers/luggage and flight/hotel/ferry details where relevant.

You can request it, but an exact model is only guaranteed when specifically confirmed; otherwise models are examples or similar.

Yes. The quote form is designed to work on phones and does not require a login or online payment.

Compare the final total for the same dates and car size, deposit or card hold, CDW/FDW excess, exclusions, mileage, pickup method, included extras and any one-way or delivery fee. Use recent detailed reviews as a separate reliability check.

Yes. A credit card is not required. You can pay by cash, debit card or credit card, and no rental security deposit is blocked.

No rental security deposit is blocked or pre-authorised on a credit card.

No. Security deposit and insurance excess are separate concepts.

Yes. A pay-on-arrival arrangement can be requested and should be confirmed with the written quote.

No. Do not send credit-card numbers or sensitive payment credentials through the quote form.

They overlap in this service because no rental security deposit is blocked, but payment method, security deposit and insurance excess should still be understood as separate concepts.

Basic Collision Damage Waiver (CDW) is included in the rental rate.

Optional full insurance (FDW) is +€12 per rental day and reduces the excess to zero for covered damage, subject to exclusions.

The applicable excess depends on the confirmed vehicle terms and should be confirmed with the rental.

No. Zero excess applies to covered damage; exclusions and prohibited use still matter.

Tyres and wheels are listed among exclusions and should not be assumed covered by zero-excess wording.

Underside damage is listed among exclusions.

No. Off-road use is excluded and is not made permitted or covered by choosing FDW.

Yes. Select the full-insurance option in the form so the quote reflects +€12 per rental day.

Roadside assistance is provided under the rental terms; use the supplied contact process if a mechanical issue occurs.

Yes. Choose an automatic car type explicitly so transmission is part of the availability request.

The site shows small automatic, compact automatic and automatic SUV examples, subject to availability.

Yes. Seven-seat vehicle types can be requested, subject to availability.

Yes. Nine-seat minivans can be requested, subject to availability.

Do not assume so. Full occupancy can reduce luggage space considerably; send the exact bag count.

Capacity depends on the exact vehicle and luggage sizes. Provide the full passenger and bag count.

A mini or compact car is usually easier to manage in town if it still fits your passengers and luggage.

No. SUV body style does not override road-use restrictions.

A convertible/open-top car type can be requested, subject to date availability.

The standard minimum age is 21, with vehicle-specific eligibility possible.

Not automatically. Eligibility can depend on the confirmed vehicle type.

Bring the required identity document and a valid original driving licence; confirm any additional permit requirement before travel.

It depends on the licence issuing country and document format. If unsure, confirm before travel.

A second eligible driver can be added free, but must be properly included on the rental agreement.

Yes, for an eligible driver who is formally added to the rental.

Yes. Select Chania Airport (CHQ) and include the flight number.

Yes. Request Souda Port specifically and include ferry timing when relevant.

Supported hotel/villa delivery can be requested with the exact accommodation and handover time.

Supported west-Chania accommodation delivery can be requested.

Supported east-Chania delivery can be requested.

Yes. Kissamos/Kastelli can be requested as a supported location.

Yes, subject to route availability and any applicable location fee.

Yes. A supported Chania-to-HER one-way return can be requested.

Yes. Request Heraklion Port specifically if the onward journey is by ferry.

Rethymno and Heraklion are supported delivery/one-way locations from the Chania base rather than permanent branch offices.

Any applicable location/logistics fee is confirmed with the quote rather than hidden inside the daily rate.

Yes, when the requested route is supported and agreed before the rental.

Yes. Unlimited kilometres are included for normal permitted-road use under the terms.

No. Off-road use is excluded.

It can suggest routes, but the app does not change the rental agreement. If in doubt about road suitability, ask first.

Follow the incident-reporting instructions and contact the rental provider promptly.

Stop safely where appropriate and use the rental assistance/contact process rather than ignoring a potentially serious warning.

Follow the fuel-return condition stated at handover and in the confirmed rental terms.

Yes, normal permitted-road travel across Crete can be part of the itinerary; a different return point must be agreed in advance.

Yes. A baby seat can be requested free, subject to availability.

A deposit or card hold relates to payment security; an insurance excess is potential liability after a covered claim. They should be compared separately.

Yes. Enter the real pickup time and flight number. Late-night availability and any special handover arrangement are confirmed before travel.

If the correct flight number is included with a confirmed Chania Airport booking, we monitor that flight and coordinate the handover after an airline delay. Late or after-hours pickup fees still apply by the actual handover time. Contact us if the flight number changes, is cancelled or diverted.

Yes. The quote time selector runs from 05:00 through the full 24-hour cycle to 04:30.

No. The public quote form does not request a payment-card number.

Cash, debit card and credit card are accepted. A credit card is not required. Deposit policy and insurance excess remain separate from payment method.

Choose by passengers plus luggage volume. A compact may suit light luggage; a family/estate or larger type may be better with large cases and a pushchair.

State the number and type needed in the request so availability can be checked.

Not automatically. When all seven seats are used, luggage room can be limited. Send the bag count.

Yes, subject to date-specific availability. Convertible luggage space is usually more limited, so include your bag count.

Yes. Select CHQ as pickup and choose the automatic car type you need so availability can be confirmed before landing.

A supported Chania-to-Rethymno one-way return can be requested. Availability and any route fee are confirmed first.

Follow the fuel arrangement stated for your rental and confirmed at pickup.

Report the incident promptly, follow the rental provider’s instructions and document relevant details rather than waiting until return.

No. Prohibited off-road use and stated exclusions are not covered simply by selecting the full-insurance (FDW) option.

No. Stop safely as needed and contact the rental provider for instructions.